#1: How many time I can active the Gem theme purchase code to import the demos or dummy content? Screenshot: I am asking because I need to work on my development domain first, once I will have completed all of my work then I will transfer it to the live domain. Or very first time I need to work my localhost. Screenshot: https://prnt.sc/lsv542 So, let me know if there is any problem.
#2: I would like to change the theme name from "TheGem_theme" to any of my custom name. I also want to use the Child_Theme. Please me know if any problem. Screenshot: https://prnt.sc/lsv67m
1. You can have 1 live install, 1 live dev copy and unlimited installs on the local hosting.
2. You need to change the header of the file:
/wp-content/themes/thegem/style.css
and
/wp-content/themes/thegem/screenshot.png
To change the screenshot of the theme.
Also pls. note gem import plugin working only with thegem theme, so you you wish to import samples you need to import it and after you can rename theme.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi, Thanks a million for your answer!! I have a plan to change my domain name after expire my current domain, it's may take almost one year. Because currently I planned to use this theme into my existing domain but next year I will purchase a new domain which will be my country domain. So, what about your suggestion?
Great thanks!! As you mentioned that I will open a ticket under the "Activation problems in GemTheme". https://prnt.sc/lu404l My question: The default support will have expired after 6 months from my purchased date then how can I will have access into your support system? Because I I would like to change my domain just after one year.
Hello there!!
#1: How many time I can active the Gem theme purchase code to import the demos or dummy content? Screenshot:
I am asking because I need to work on my development domain first, once I will have completed all of my work then I will transfer it to the live domain. Or very first time I need to work my localhost. Screenshot: https://prnt.sc/lsv542
So, let me know if there is any problem.
#2: I would like to change the theme name from "TheGem_theme" to any of my custom name. I also want to use the Child_Theme. Please me know if any problem. Screenshot: https://prnt.sc/lsv67m
Regards,
Razzak
Hi,
1. You can have 1 live install, 1 live dev copy and unlimited installs on the local hosting.
2. You need to change the header of the file:
/wp-content/themes/thegem/style.css
and
/wp-content/themes/thegem/screenshot.png
To change the screenshot of the theme.
Also pls. note gem import plugin working only with thegem theme, so you you wish to import samples you need to import it and after you can rename theme.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Thanks a million for your answer!!
I have a plan to change my domain name after expire my current domain, it's may take almost one year. Because currently I planned to use this theme into my existing domain but next year I will purchase a new domain which will be my country domain. So, what about your suggestion?
Thanks, Razzak
Hi,
You can contact us in the Activation problems category and ask to clean the license, there you don't need to verify by purchase code.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thank you!!
Can you please give me the "Activation problems category" URL.
Another issue:
Here is having problem when downloading the demo content from form Business demo into my localhost. https://prnt.sc/ltsfsz
Later that 10 minutes when tried to update some plugins then I got the error again https://prnt.sc/ltsli3
So, Please let me know if there is problem.
Thanks,
Here you go:
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
About the import, seems like the problem in the php settings, take a look:
Recommended PHP Settings
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Great thanks!!
As you mentioned that I will open a ticket under the "Activation problems in GemTheme". https://prnt.sc/lu404l
My question: The default support will have expired after 6 months from my purchased date then how can I will have access into your support system? Because I I would like to change my domain just after one year.
Regards,
Hi,
You can contact us there, you don't need to verify by purchase there.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver