Hi, you have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked.
Please purchase additional licenses and provide us the additional purchased license codes so we can re-activate your license. Otherwise we will be forced to undertake legal steps. Thank you
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
5. www.palanaacademy.com will continue to use and we already had bought another license for the same. So kindly keep this also activated.
6. www.demo.dreamstertech.com/mambo is not our property and we have contacted them about the usage of the key. They have informed that they also bought a key, however how the conflict cam is being investigated from our end. Either they will put the key they already bought or we will ask them to purchase a new one.
Do you need me to send the both license keys i had bought?
Hallo,
We couldn't able to update The Gem Plugin to it's latest version ,Hence need the solution
Hi, you have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked.
Your sites:
http://localhost/wordpress
http://devagyan.com
https://healthyweightloss.in
http://bidokerala.org
http://palanaacademy.com
http://demo.dreamstertech.com/mambo
Please purchase additional licenses and provide us the additional purchased license codes so we can re-activate your license. Otherwise we will be forced to undertake legal steps. Thank you
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Serial 1. the http://localhost/wordpress was used for development purpose and the same is not in use now.
2. www.devagyan.com will continue to use the key and we need that to be activated.
3. www.healthyweightloss.in is not using the theme The Gem, hence can you explain how it is being violated.
4. www.bidokerala.org is being removed and will discontinue to use it.
5. www.palanaacademy.com will continue to use and we already had bought another license for the same. So kindly keep this also activated.
6. www.demo.dreamstertech.com/mambo is not our property and we have contacted them about the usage of the key. They have informed that they also bought a key, however how the conflict cam is being investigated from our end. Either they will put the key they already bought or we will ask them to purchase a new one.
Do you need me to send the both license keys i had bought?
Hi,
ok, I've unblocked your license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver