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  Public Ticket #1842176
Issues with TheGem Import tool
Closed

Comments

  • CentricCreativeGroup started the conversation

    I'm having a bit of trouble with importing one of the demo pages using the import plugin.  I'm trying to import the "Modern Church (One-Page)" and it doesn't seem to be working.  When I check my pages tab, none of the content seems to have been imported.  I deleted the theme entirely and re-installed it (and the child theme) but even now after an attempt to import that specific demo it won't import.  I even tried importing the entire "Church" demo concept (2 demo sites) and neither of them are showing up.  I'm running WP 5.0.2 and re-downloaded the most recent gem theme package but alas it's still giving me issues.  Any attempt to import that content seems to do nothing.

    Is there anything I'm possibly missing?  Thanks in advance, you were all so helpful last time I had questions I figured this was the place to ask.

    -Michael

  •  7,095
    Oliver replied

    Hi,

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver