I am editing my Gem theme, and I am attempting to add new blocks via the WP Bakery menu (attached) and the one I have chosen doesn't appear after saving.
If Gutenberg blocks and WP Bakery blocks that I am editing The Gem in don't work (or should they?) that makes me wonder if The Gem uses its own Blocks or what am I supposed to use to build my page?
The specific block I am not seeing is the one attached
When the Home page loads for viewer, the Hover Box WPBakery element is not rendering when viewed on updated Chrome and Firefox browsers on a Macbook Pro. I have just added a simple image to the About Us Page and it is not rendering in this instance either.
Status: Resolving address of blog.unpubished.space Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known". Error: Could not connect to server
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Response: fzSftp started, protocol_version=8 Command: keyfile "/home/vadim/Downloads/PrivateKey.ppk" Command: open "[email protected]" 22 Error: ssh_init: Name or service not known Error: Could not connect to server Status: Waiting to retry...
FTP:
Status: Resolving address of blog.unpubished.space Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known". Error: Could not connect to server
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It seems like original problem was not enough time to allow for changes. I have changed it back to SFTP now. Give it about 30 minutes to populate then try again.
Response: fzSftp started, protocol_version=8 Command: keyfile "/home/vadim/Downloads/PrivateKey.ppk" Command: open "[email protected]" 22 Error: ssh_init: Name or service not known Error: Could not connect to server
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Ok, I was able to connect and fixed the 500 error, on the main page there was set check box "Page as fullscreen vertical slider" that's why you can't see the bottom block, after I deactivated it, the page working:
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
The site is now live, and it looks like the WPBakery Blocks I am currently using are working, thank you. My main remaining concern is wondering if WPBakery / visual editor blocks are configured to work in general now, as this site is being worked on currently.
I am editing my Gem theme, and I am attempting to add new blocks via the WP Bakery menu (attached) and the one I have chosen doesn't appear after saving.
If Gutenberg blocks and WP Bakery blocks that I am editing The Gem in don't work (or should they?) that makes me wonder if The Gem uses its own Blocks or what am I supposed to use to build my page?
The specific block I am not seeing is the one attached
Hi,
pls. provide the wp-admin access, we'll check.
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Regards, Oliver
Hi,
Sorry, I don't see any problems in visual composer working, can you pls. provide more details what I need to make to see the issue?
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Regards, Oliver
Hi Gregor,
When the Home page loads for viewer, the Hover Box WPBakery element is not rendering when viewed on updated Chrome and Firefox browsers on a Macbook Pro. I have just added a simple image to the About Us Page and it is not rendering in this instance either.
Please advise,
Tobin
pls. give me link to the page with the issue
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Regards, Oliver
blog.unpublished.space (home)
blog.unpublished.space/about-us/
Hi,
pls. provide the FTP access
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Regards, Oliver
you should have Admin privileges. Do you need login to the Host server now?
I need access to the WordPress core files.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Can't connect:
Status: Resolving address of blog.unpubished.space
Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
Error: Could not connect to server
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Still can't connect SFTP:
Response: fzSftp started, protocol_version=8
Command: keyfile "/home/vadim/Downloads/PrivateKey.ppk"
Command: open "[email protected]" 22
Error: ssh_init: Name or service not known
Error: Could not connect to server
Status: Waiting to retry...
FTP:
Status: Resolving address of blog.unpubished.space
Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
Error: Could not connect to server
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
It seems like original problem was not enough time to allow for changes. I have changed it back to SFTP now. Give it about 30 minutes to populate then try again.
Hi,
Response: fzSftp started, protocol_version=8
Command: keyfile "/home/vadim/Downloads/PrivateKey.ppk"
Command: open "[email protected]" 22
Error: ssh_init: Name or service not known
Error: Could not connect to server
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Ok, I was able to connect and fixed the 500 error, on the main page there was set check box "Page as fullscreen vertical slider" that's why you can't see the bottom block, after I deactivated it, the page working:
https://blog.unpublished.space/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Ok. This is what I am seeing there now:
Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Hi,
It's working for me now:
https://blog.unpublished.space/
Do you still need help?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
The site is now live, and it looks like the WPBakery Blocks I am currently using are working, thank you. My main remaining concern is wondering if WPBakery / visual editor blocks are configured to work in general now, as this site is being worked on currently.
Please advise.
Hi,
Seems like working ok now. I don't see any problems..
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Ok Gregor, thank you for your help!
Welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver