We're trying to download wpbakery templates, but there's a JS alert "failed to download template". My permissions are OK (I can update plugins from the dashboard), so I don't believe it's that.
By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a standalone license version of WP Bakery plugin. We have included WP Bakery in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium WP Bakery license.
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Hi,
We're trying to download wpbakery templates, but there's a JS alert "failed to download template". My permissions are OK (I can update plugins from the dashboard), so I don't believe it's that.
Thanks,
Mei
Hi,
By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a standalone license version of WP Bakery plugin. We have included WP Bakery in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium WP Bakery license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks for that. You should perhaps consider adding this to the documentation.
Hi,
Ok, we'll make it, thank you!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver