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  Public Ticket #1856441
Fonts
Closed

Comments

  • Samira Descombes started the conversation
    January 16, 2019 at 9:00am

    Hi there,

    I need help very quickly. I am using TheGem Theme but I seem unable to use custom fonts. Importing the fonts using the_gem fonts manager seems to work. But when I try to assign the fonts, nothing happens. Some other font appears on my website. Any ideas?

    cheers,
    sam*

  •  7,095
    Oliver replied
    January 16, 2019 at 9:21am

    Hi,

    pls. provide the wp-admin access and add few screenshots to describe the issue.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Samira Descombes replied privately
  •  7,095
    Oliver replied
    January 16, 2019 at 10:01am

    Hi,

    At first I see huge count of the errors on your site, pls. provide the FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver