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  Public Ticket #1861279
On save of theme options, get prompt for FTP credentials
Closed

Comments

  • abeherbert started the conversation
    January 19, 2019 at 9:00pm

    We have a HA installation of Wordpress, using NFS for our uploaded assets. However, your app consistently requests FTP credentials when you click "Save Changes." 

    Does this actually write something to disk within the Wordpress installation? If it doesn't, is it possible to get rid of that prompt? If it does, where's it writing the data?

  • abeherbert replied
    January 19, 2019 at 9:22pm

    Also, is there way to set the image that shows up on Facebook snippets? I have tried over and over and couldn't figure it out.

  •  7,095
    Oliver replied
    January 21, 2019 at 8:05am

    Hi,

    1. The simplest way will be put FTP access to the wp-config file:

    https://codex.wordpress.org/Editing_wp-config.php

    define( 'FTP_USER', 'username' );
define( 'FTP_PASS', 'password' );
define( 'FTP_HOST', 'ftp.example.org' );
define( 'FTP_SSL', false );

    2. Sorry, can't understand what you need to make. Can you pls. provide more details with screenshots to describe the issue? Thank you.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • abeherbert replied
    January 21, 2019 at 12:58pm

    Ok so my question is - does it actually need FTP access? What does it need it for?

    My other question pertains to how Facebook shows previews for websites, normally they show the featured image. However with this theme it doesn't appear to work. 

  •  7,095
    Oliver replied
    January 21, 2019 at 1:05pm

    Hi,

    1. Take a look:

    https://letslearnnow.net/wordpress-asking-for-ftp-credentials-on-localhost-solved/

    2. To control OG tags you can use any plugin and set the image you wish in the plugin settings, for example you can use Youast seo plugin. pls. note if you wish to use third-party plugin you need to deactivate default OG tags, you can make it in the theme options in the advanced tab. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • abeherbert replied
    January 21, 2019 at 1:06pm

    No. I want to know what the theme is using it for. I understand WordPress needing FTP access at times. 

  •  7,095
    Oliver replied
    January 21, 2019 at 1:07pm

    Sorry?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,095
    Oliver replied
    January 21, 2019 at 1:08pm

    After you save theme options there creates custom.css file, on order to create it, theme need FTP access. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • abeherbert replied
    January 21, 2019 at 1:08pm

    What does the theme need write access to the file system for? Is it modifying actual CSS files? 

  • abeherbert replied
    January 21, 2019 at 1:09pm

    Ok. That's what I wanted to know. Thanks

  •  7,095
    Oliver replied
    January 21, 2019 at 1:09pm

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver