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  Public Ticket #1861420
crashed wp site
Closed

Comments

  • idenise started the conversation
    January 20, 2019 at 12:51am

    I uploaded the the gem theme and it crashed my site.  The tech support said it was due to an error with the theme. The reloaded my previous site.

  •  7,095
    Oliver replied
    January 21, 2019 at 6:46am

    HI,

    pls. provide the wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver