Comments Sepulveda started the conversationFebruary 6, 2019 at 1:03pmafter to actualice The Gem Theme to version 3.8.0 not run correctly, testimonials, counters, quickfinders. Please let me know how get a solution or to degrade version. Best regard. 7,280Oliver repliedFebruary 6, 2019 at 1:04pmHi,pls. provide the wp-admin accessPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, OliverSepulveda repliedFebruary 6, 2019 at 1:09pmbut this is a public ticket. Sepulveda replied privately 7,280Oliver repliedFebruary 7, 2019 at 7:04amHi,pls. check now, I've updated gem elements plugin. If you're using 3.8 theme version, gem elements plugin should be 3.8 too.Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, OliverSepulveda repliedFebruary 7, 2019 at 10:48amThanks Gregor. I take note for the next time. Now everything works correctly. 7,280Oliver repliedFebruary 7, 2019 at 10:48amYou're welcome!Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
after to actualice The Gem Theme to version 3.8.0 not run correctly, testimonials, counters, quickfinders. Please let me know how get a solution or to degrade version. Best regard.
Hi,
pls. provide the wp-admin access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
but this is a public ticket.
Hi,
pls. check now, I've updated gem elements plugin. If you're using 3.8 theme version, gem elements plugin should be 3.8 too.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks Gregor. I take note for the next time. Now everything works correctly.
You're welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver