Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #1887443
Import of the theme slider
Closed

Comments

  • madisa started the conversation

    Hi,


    I bought theGem Theme and installed the theme. I am wonderring where I find the slider with the raven of the agency bright theme. I only see the first slider with the woman. If I try to import the slider.zip it loads and leads me to a  505 page (as attached). 



  •  7,095
    Oliver replied

    Hi,

    pls. provide the wp-admin access, we'll check you settings.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   madisa replied privately
  •  7,095
    Oliver replied

    Hi,

    pls. give full access to the support login.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   madisa replied privately
  •  7,095
    Oliver replied

    Hi,

    As I see you already imported the slider, do you still need help?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • madisa replied

    yes I do need help. Because in the demo are 3 sliders and I only see the slider with the woman. I want to use the one with the raven.

  •  7,095
    Oliver replied

    Hi,

    pls. provide the FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   madisa replied privately
  • madisa replied

    I fixed it by myself and added 


    ini_set('memory_limit', '256M');
    ini_set('upload_max_filesize', '32M');
    ini_set('post_max_size', '32M');
    ini_set('file_uploads', 'On');
    ini_set('max_execution_time', '300');


    to the config.


  •  7,095
    Oliver replied

    Hi,

    Add

    ini_set('max_input_vars', '10000');

    Recommended PHP Settings

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver