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  Public Ticket #1892939
Demo Content Errors
Closed

Comments

  • jjburtons started the conversation

    I have just installed the theme and about to set up and got these errors (see picture in attachment). The back end shows a lot of these errors. What do I do? I am pressed for time. 

  •  7,095
    Oliver replied

    Hi,

    pls. provide the wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • jjburtons replied

    Hello Team, 

    You seem to ask for wp access a lot. I have gone through the previous tickets to see if anyone had a similar issue and how it was solved, and all asked for wp access. 

    I believe that a simple explain on how to fix this will go a long way in saving time. 

    While I was waiting, I had to re-install WP all over again and etc. and it is working now. 

    Thanks for your time. 

  •  7,095
    Oliver replied

    Hi,

    It's not trivial problem, in order to locate the problem I need access to the files. Seems like there were some connection troubles during the plugin installation if the reinstalling the plugins helped. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • jjburtons replied

    Thanks for your reply. 

    I meant that I re-installed the whole website/WP/WordPress while waiting. 

    If I had know, I may have re-installed the plugins. I did not know where the problem came from, hence my decision to take the site down and reinstall. 

  •  7,095
    Oliver replied

    FYI. After you remove the plugin there will be tab install plugins in the Appearance. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver