The theme is beautiful and wonderful to work with. However today suddenly things changed with the home page with some things looked different and the most noticeable was that the words were not appearing in one of the modules. When we recreated the entire homepage next to it, then it was all ok, but as soon as we marked the "new" homepage as the official homepage on the site, then the words disappeared. We have changed the font color and text and added and removed, duplicated..everything we can think of. The titles always appear, but not the writing underneath.
However, when we put another widget just below the top banner, then it works properly. But when it's directly under the banner then it doesnt work. I've attached "bug report 1" where you can see the text displaying properly when it's placed under another widget. In bug report 2 you can see that its not displaying properly and it's placed further down on the page.
We didn't have this issue for the many days that we had the site up and running now, it was just yesterday or today that it happened. Any help you can provide would be appreciated :)
Hey Gregor, yes the issue is still happening. I will keep the three boxes there so you can see that it has the titles:
EXPERT ADVICE, DECADES OF EXPERIENCE, RESULTS BASED But the text directly under them isnt appearing. But oddly enough when i just now tried to copy those three titles and paste it in here, then the other text appeared when pasting it. And when you hover your mouse over the invisible text then the cursor changes, but its not possible to highlight it.
There is some bug with animation, sorry, don't know what causing it, there is simple fix, you just need to set another animation and set none or another to reset the shortcode settings:
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
The theme is beautiful and wonderful to work with. However today suddenly things changed with the home page with some things looked different and the most noticeable was that the words were not appearing in one of the modules. When we recreated the entire homepage next to it, then it was all ok, but as soon as we marked the "new" homepage as the official homepage on the site, then the words disappeared. We have changed the font color and text and added and removed, duplicated..everything we can think of. The titles always appear, but not the writing underneath.
However, when we put another widget just below the top banner, then it works properly. But when it's directly under the banner then it doesnt work. I've attached "bug report 1" where you can see the text displaying properly when it's placed under another widget. In bug report 2 you can see that its not displaying properly and it's placed further down on the page.
We didn't have this issue for the many days that we had the site up and running now, it was just yesterday or today that it happened. Any help you can provide would be appreciated :)
But overall, great job on a beautiful theme guys!
Hi,
Seems like there was JS error on the page, but now I don't see any problems, do you still need help?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hey Gregor, yes the issue is still happening. I will keep the three boxes there so you can see that it has the titles:
EXPERT ADVICE, DECADES OF EXPERIENCE, RESULTS BASED
But the text directly under them isnt appearing. But oddly enough when i just now tried to copy those three titles and paste it in here, then the other text appeared when pasting it. And when you hover your mouse over the invisible text then the cursor changes, but its not possible to highlight it.
Ill keep an eye out for your response :)
screenshot from right now, there should be text where the question marks are.
Hi,
I see, pls. provide the wp-admin access.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
There is some bug with animation, sorry, don't know what causing it, there is simple fix, you just need to set another animation and set none or another to reset the shortcode settings:
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Genius! Thank you so much!! How can I mark this as closed?
Closed. Feel free to contact us if you need help.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver