everything about editing this theme is painful. I don't understand the revolution slider. there are no "edit text bloc" options when editing the main site. I want a refund. This has been a frustrating experience.
Hello, I need to know how to include a mailchimp or other email collector in my website. I use TheGem App theme. I want a landing page where I can collect people's email address. Thank you
hello, I have tried to work with the system for many times but am still frustrated. It is not what I am looking for. Please refund me. You can change the verification code or something so I don't have access anymore. Thanks,
everything about editing this theme is painful. I don't understand the revolution slider. there are no "edit text bloc" options when editing the main site. I want a refund. This has been a frustrating experience.
Hi,
Sorry, it's not valid reason for refund. Can you provide some info where you have difficulties?
Did you read our docs?
https://codex-themes.com/thegem/documentation/
https://codex-themes.com/thegem/documentation/video-tutorials/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
HI,
It's quickfinders, pls. take a look here:
https://codex-themes.com/thegem/documentation/#quickfinders
pls. read our docs, there is nothing complicated in the theme:
https://codex-themes.com/thegem/documentation/
https://codex-themes.com/thegem/documentation/video-tutorials/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hello, I need to know how to include a mailchimp or other email collector in my website. I use TheGem App theme. I want a landing page where I can collect people's email address. Thank you
HI,
We're using this plugin on or demo:
https://wordpress.org/plugins/mailchimp-for-wp/
You just need to put its shortcode in the place you need.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
hello, I have tried to work with the system for many times but am still frustrated. It is not what I am looking for. Please refund me. You can change the verification code or something so I don't have access anymore. Thanks,
Hi,
Ok, you can try to request the refund here:
https://themeforest.net/refund_requests/new
But I'm not sure that it will be approved.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver