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  Public Ticket #1909374
Product placeholder image
Closed

Comments

  • Hansanders started the conversation

    Hello support,

    It would seem that your theme ignores the WooCommerce setting for the product placeholder image as it will not display the image correctly. On the archive pages it will show a placeholder image, but this is different than selected. On the single product page it won't show up at all.

    See attached files for clarification.

    Is this something that can be fixed?

    With kind regards.

  • [deleted] replied

    Hi,

    Please provide the wp-admin access. We will try to inspect problem on your site.

  •   Hansanders replied privately
  • Hansanders replied

    Any luck?

  • [deleted] replied

    Hi,

    Sorry for delay.

    We inspected code that woocommerce use for placeholder image.

    Now better way is use next custom css code on your site:

    body .product-dummy {
        background-image: url('https://cursusvoorjou.nl/wp-content/uploads/2019/02/logo_C_transparent-1.png');
        background-size: contain;
    }
    

    We add this to theme options custom css field on your site. Please check.

    But this code will not have effect on product page because our theme doesn't display placeholder image there.