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  Public Ticket #1930972
Customize cant be saved
Closed

Comments

  • fatah15 started the conversation
    March 13, 2019 at 3:46am

    why i cant save may customize change like adding css eventhough i have  publish it

  •  6,933
    Oliver replied
    March 13, 2019 at 7:09am

    Hi,

    pls. provide the wp-admin and FTP access, we'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   fatah15 replied privately
  •  6,933
    Oliver replied
    March 13, 2019 at 11:13am

    Hi,

    pls. try now.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • fatah15 replied
    March 13, 2019 at 12:12pm

    ok thank you

  •  6,933
    Oliver replied
    March 13, 2019 at 12:20pm

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • fatah15 replied
    March 15, 2019 at 1:51pm

    but when i used it to another website the problem still same, should i copy theme from iseafood or can u tell me step by step how to fix it

  •  6,933
    Oliver replied
    March 15, 2019 at 1:52pm

    pls. provide the FTP access to another site.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   fatah15 replied privately
  •  6,933
    Oliver replied
    March 25, 2019 at 7:54am

    Hi,

    It's working now, do you still need help?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver