Could you please help to me figure out why my order details are not showing up after a customer checks out? It was working perfectly before we switched themes. Also, when customers login, they can no longer see their order details. They are blank.
So, I have narrowed it down to one plugin that is causing this issue. Unfortunately, I need that plugin, because I haven't found a better solution. This plugin did not conflict with any previous themes. Any ideas what might have caused this?
Sorry, we don't provide support with the third-party plugins, pls. be so kind to understand that we can't to check on compatibility with the theme tons of the plugins and its updates.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Could you please help to me figure out why my order details are not showing up after a customer checks out? It was working perfectly before we switched themes. Also, when customers login, they can no longer see their order details. They are blank.
I attached a picture after checkout.
Hi,
pls. provide the wp-admin access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
HI,
I need wp-admin access.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
At first pls. deactivate all the third-party plugins and check
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
So, I have narrowed it down to one plugin that is causing this issue. Unfortunately, I need that plugin, because I haven't found a better solution. This plugin did not conflict with any previous themes. Any ideas what might have caused this?
Hi,
Sorry, we don't provide support with the third-party plugins, pls. be so kind to understand that we can't to check on compatibility with the theme tons of the plugins and its updates.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver