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  Public Ticket #1948713
The Gem Import
Closed

Comments

  • Loris started the conversation
    March 26, 2019 at 8:41am

    Error import Theme:

    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.


  •  7,095
    Oliver replied
    March 26, 2019 at 8:58am

    Hi,

    Did you renamed the theme?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Loris replied
    March 26, 2019 at 9:38am

    Hi,

    no, can check in the attached file.
    Thank you

    Regards Loris

  • Loris replied
    March 26, 2019 at 10:01am

    Hi, I solved. It was the name of the folders. Thank you

  •  7,095
    Oliver replied
    March 26, 2019 at 10:40am

    Ok, thank you for letting know

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver