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  Public Ticket #1951878
URGENT Undefined Errors after theme update
Closed

Comments

  •  2
    creoadmin started the conversation
    March 28, 2019 at 4:35am

    I just updated my theme tonight and now am seeing these errors. HELP!

  •  7,095
    Oliver replied
    March 28, 2019 at 8:47am

    Hi,

    pls. provide the wp-admin and FTP access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   creoadmin replied privately
  •  7,095
    Oliver replied
    March 28, 2019 at 2:38pm

    Can't login with the data you provided here:

    https://woodzgear.com/wp-login.php

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   creoadmin replied privately
  •  7,095
    Oliver replied
    March 29, 2019 at 6:27am

    Hi,

    The problem that you updated theme and didn't updated gem elements plugin. Just update the plugin and everything will be ok. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver