Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.
Hire Us

Okay
  Public Ticket #1953246
WPBakery isn't compatible
Closed

Comments

  • Hulk Chen started the conversation
    March 28, 2019 at 9:56pm

    My wordpress updated to the latest version 5.7 and WPBakery isn’t compatible.

    In Page section. When I click "Edit" option, there is no such WPBakery anymore (like image 1).

    And if I click "Edit with WPBakery Page Builder", the whole page will stuck (like image 2 ).

    Can someone help me, please.

    Thank you.

  •  7,095
    Oliver replied
    March 29, 2019 at 6:51am

    Hi,

    pls. provide the wp-admin and FTP access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Hulk Chen replied privately
  •  7,095
    Oliver replied
    March 29, 2019 at 7:55am

    Can I deactivate third-party plugins?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Hulk Chen replied privately
  •  7,095
    Oliver replied
    March 29, 2019 at 10:11am

    Replied in another ticket.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver