i buy a TheGem theme and use in two website , now i want to change my website design and upload a new page, but error are come, theGem theme purchased code activation failed. now in your rule we use your theme in different 10 Ips but i am use just two website.
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can have unlimited installs on the local hosting.
I've cleaned the installs on your license, so now, pls. activate only your live site.
Here is the list of the sites activated with your license:
Hi,
i buy a TheGem theme and use in two website , now i want to change my website design and upload a new page, but error are come, theGem theme purchased code activation failed. now in your rule we use your theme in different 10 Ips but i am use just two website.
kindly solve this issue and error ASAP
thanks,
Regards ,
Staf join
Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can have unlimited installs on the local hosting.
I've cleaned the installs on your license, so now, pls. activate only your live site.
Here is the list of the sites activated with your license:
http://project103.esy.es
http://viralmurshid.website
http://project105.esy.es
http://microsys.com.au
https://microsys.com.au
https://nilamghar.pk
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver