Hello Summer Sale!
Exclusive season-opening discount on TheGem theme.
Limited time offer.
Get Now

Okay
  Public Ticket #1963598
Theme activation
Closed

Comments

  • paulcipha started the conversation
    April 5, 2019 at 3:03pm

    Please how can I activate the theme...The Theme activation tab is blank.

  •  7,280
    Oliver replied
    April 6, 2019 at 7:26am

    Hi,

    pls. provide the wp-admin access, we'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   paulcipha replied privately
  •   paulcipha replied privately
  • paulcipha replied
    April 8, 2019 at 6:06am

    Please it has been 2 days since I submitted a response to this ticket. And no one has done anything to help me. 

    I am getting tired and frustrated, I need to start my project. How can I activate the theme?.. 

  •  7,280
    Oliver replied
    April 8, 2019 at 7:51am

    Hi,

    Sorry, for delay because of weekend, I don't see gem theme installed here:

    http://frossh.com/wp-admin/themes.php

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • paulcipha replied
    April 8, 2019 at 7:57am

    I am currently trying to re install the theme...It will be done in a few minutes

  •   paulcipha replied privately
  •  7,280
    Oliver replied
    April 8, 2019 at 9:06am

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver