Hi,

I just installed The Gem theme on the wordpress staging website, and it's giving HTTP 500 error on both frontage and admin when I activate it. it will work if I deactivate WP Bakery (visual composer) and thegem-elements so there is a conflict. I went to Cpanel and deleted thegem folder, then uploaded from there, but still same problem.
not sure if it's related but these are the errors that repeats in the error_log file:

[08-Apr-2019 08:12:11 UTC] PHP Fatal error:  Call to undefined function vc_check_post_type() in /home/mediacor/public_html/mediacorpinternational.com/dev/wp-content/themes/thegem/functions.php on line 2916
[08-Apr-2019 08:12:57 UTC] PHP Fatal error:  Call to a member function vc() on a non-object in /home/mediacor/public_html/mediacorpinternational.com/dev/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php on line 9803

Please help - Thanks heaps. _ Rania

Hi Gregor,

Thank you for your reply. I ended up uninstalling the already existing visual composer completely. then reinstalling new from the theme. and all is now working.

I will let you know if I have a problem.

Thanks heaps