Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #1966698
Footer HTML
Closed

Comments

  • ismaeladrian started the conversation

    Hello, I need to insert a hyperlinked word into the footer but it doesn't work, even if I do it using raw html. Any advice?

  •  7,095
    Oliver replied

    Hi.

    Use this shortcode:

    [gem_link href="https://codex-themes.com/thegem/" text="CodexThemes"]

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    Thanks Gregor- I copied and pasted and it looks like something's off still. 

  •  7,095
    Oliver replied

    Hi,

    Sorry, I've mixed up themes, try to use this one:

    [sc_link href="https://codex-themes.com/thegem/" text="CodexThemes"]


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    Gregor last question so sorry- Is there a shortcode to make the link open in a new window? Me adding the whole 'target="_blank"' didn't work. Thanks again and sorry for all the questions. 

  •  7,095
    Oliver replied

    Hi,

    it won't work there, you need to edit template. pls. provide the FTP access and install and activate child theme, I'll add it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ismaeladrian replied privately
  •  7,095
    Oliver replied

    pls. provide the FTP access. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ismaeladrian replied privately
  •  7,095
    Oliver replied

    Hi,

    Can't connect to your FTP:

    Status: Initializing TLS...
    Status: Verifying certificate...
    Status: TLS connection established.
    Command: USER webstuffguy1099
    Response: 331 User webstuffguy1099 OK. Password required
    Command: PASS ***************
    Response: 530 Login authentication failed
    Error: Critical error: Could not connect to server


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ismaeladrian replied privately
  •  7,095
    Oliver replied

    Do you have child theme activated?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    Yes I do

  •  7,095
    Oliver replied

    pls. check now.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    That did the trick. Sorry it took so long and thank you. 

  •  7,095
    Oliver replied

    You're welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    Sorry, I thought it was something I can just go in and swap out. That is not my website, and I realized I couldn't go into the footer settings and swap the name and url out. Here is what I actually want. 

    All Rights  Reserved  / Website design by [sc_link href="https://www.webstuffguy.com/" target="_blank"> text="Webstuffguy"]

  •  7,095
    Oliver replied

    May be I've mixed up links, pls. check now

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    We are done. Thank you for all of your work. 

  •  7,095
    Oliver replied

    You're welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    Gregor, 

    It appears we lost the dark blue coloring on the footer. It's now a very light color making the content illegible. 

  •  7,095
    Oliver replied

    pls. provide more info what you need to change.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    The dark background image is no longer there, making it difficult to read the contact info in the footer. 

    Please have a look at the demo, all the way down to the footer: http://codex-themes.com/scalia/starting_page/themes.php?page=scalia

    Then have a look at our website, at the footer:  http://www.reservepropertymanagementcompany.com/


  •  7,095
    Oliver replied

    Hi,

    Sorry, can't underhand, can you make screenshot?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    Sure no problem. Please see image. Since you last edited the template, the background is no longer there. The scalia background image. I hope the image helps, if not, let me know. 

  •  7,095
    Oliver replied

    Hi,

    Don't see this problem, try to clean your browser cache.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ismaeladrian replied

    Yes I cleared the caches of my browser and the wordpress site, and I even opened up the site on IE, and it's still missing? Strange

  •  7,095
    Oliver replied

    Hi, 

    Try to deactivate cache plugin and check, I don't see this issue...

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver