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  Public Ticket #1969756
Can't Use Activation Code
Closed

Comments

  •  1
    ddrizal started the conversation
    April 10, 2019 at 3:00pm

    Please help to activate my theme the gem, reason :

    You have exceeded the max. number of activations, allowed by this activation key. Please purchase an additional copy of theme in order to get a new valid activation key. In case of any questions in this concern please contact our support here - https://codexthemes.ticksy.com/submit/#100013212.

  •  6,933
    Oliver replied
    April 11, 2019 at 9:17am

    Hi,

    pls. provide your purchase code.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Apache2k replied
    September 25, 2019 at 8:36am

    I have the same problem. How can i fix it?

  •  6,933
    Oliver replied
    September 25, 2019 at 9:56am

    Hi,

    Create the separate ticket and provide there your purchase code. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    EmonDhar replied
    November 18, 2019 at 7:11pm

    I have the same problem.

  •  1
    Sh3ld0n replied
    November 19, 2019 at 12:22pm

    I have exactly the same problem with my license and when I put a ticket I am told that I have more support, is it a scam?

  •  6,933
    Oliver replied
    November 19, 2019 at 1:34pm

    EmonDhar pls. check now

    Sh3ld0n  replied in another ticket.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver