Hello, I purchased TheGem theme from Theme Forest today. I followed the download instructions, and the upload instructions correctly (as far as I could tell, not really any obvious instructions from Theme Forest). After uploading the theme to Wordpress, installing plugins and importing content via TheGem import, I cannot access the various layouts.
After performing the steps above, I expected to see the various theme layouts in my themes section. However, I only see one layout, which is a basic sample demo. Currently, I am importing everything (all layouts/categories). Perhaps, this will solve my issue? Thank you,
Hello, I purchased TheGem theme from Theme Forest today. I followed the download instructions, and the upload instructions correctly (as far as I could tell, not really any obvious instructions from Theme Forest). After uploading the theme to Wordpress, installing plugins and importing content via TheGem import, I cannot access the various layouts.
After performing the steps above, I expected to see the various theme layouts in my themes section. However, I only see one layout, which is a basic sample demo. Currently, I am importing everything (all layouts/categories). Perhaps, this will solve my issue? Thank you,
Wayne
Hi,
pls. provide the wp-admin access, we'll check your install.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
As I see you already set the home page, can you provide some more info, where you have difficulties?
Also take a look:
https://codex-themes.com/thegem/documentation/video-tutorials/
https://codex-themes.com/thegem/documentation/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver