Thank you. When I download the theme I have this .zip file - themeforest-16061685-thegem-creative-multipurpose-highperformance-wordpress-theme-wordpress-theme and when I install it, I don't have all the plugins that the video shows, just the normal Wordpress plugins.
Hi, I just purchased The Gem theme and I'm looking at the One Click Demo Imports, but I don't see how to import one.
How do I do that please?
HI!
Please read the documentation:
https://codex-themes.com/thegem/documentation/#importing-demo-content
Thank you. I don't not have "THE GEM IMPORT" in Wordpress. Is that a separate cost to have that? Thanks.
Please watch this video:
Thank you. When I download the theme I have this .zip file - themeforest-16061685-thegem-creative-multipurpose-highperformance-wordpress-theme-wordpress-theme and when I install it, I don't have all the plugins that the video shows, just the normal Wordpress plugins.
Please watch the video carefully, it shows how to install the necessary plugins.
Ok, I'll watch it again. Should the .zip file description be that long? Or should it be "TheGem_Theme.zip" as shown on the video? Thanks!
Please use this file:
Hello, If possible can you ONLY reply to [email protected] and NOT also to [email protected] ?
I didn't see the "homepage app one page" as shown in the video:
So, I chose "Shop Landing" under Homepages, the only Homepage option I see:
But all is does is spin, nothing happens after 20 minutes:
Thank you!!
Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.