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  Public Ticket #2016725
When we try to update page redirect to 404
Closed

Comments

  • Roshan started the conversation
    May 19, 2019 at 6:26pm

    When we try to update page redirect to 404. I think it happens because of the visual composer plugin. How to fix it?

  •   Roshan replied privately
  •  1
    rlucho replied
    May 20, 2019 at 4:42am

    I experience same :/

  • Roshan replied
    May 20, 2019 at 5:07am

    were you able to fix it

  •  7,095
    Oliver replied
    May 20, 2019 at 7:33am

    Hi,

    Sorry for delay, pls. provide the wp-admin access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Roshan replied privately
  •  7,095
    Oliver replied
    May 20, 2019 at 12:39pm

    Hi,

    On what page you're facing this issue?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Roshan replied privately
  •  7,095
    Oliver replied
    May 20, 2019 at 12:45pm

    Can you provide the FTP access and make site backup?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,095
    Oliver replied
    May 20, 2019 at 12:50pm

    Fixed, pls. check now.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Roshan replied
    May 20, 2019 at 12:53pm

    Still not working, and some images are also missing.

  •  7,095
    Oliver replied
    May 20, 2019 at 12:56pm

    Try to edit this page:

    http://adme.today/wp-admin/post.php?post=8406&action=edit

    There is the bug in the visual composer when you add images in the row settings, temporally add background image via our shortcode Fullwidth. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Roshan replied
    May 20, 2019 at 1:00pm

    Now it seems to be ok, we can edit. What was the issue? Can I know for my reference. 

  •  7,095
    Oliver replied
    May 20, 2019 at 1:08pm

    Can you provide the FTP access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Roshan replied
    May 20, 2019 at 2:41pm

    Its working now. Do you still need it? also what was the issue.

  •  7,095
    Oliver replied
    May 20, 2019 at 2:43pm

    I've removed background image from the row settings, seems like some problem in the WPBackery plugin after the WordPress update... 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Roshan replied privately
  • Roshan replied
    May 20, 2019 at 3:28pm

    Do you still need FTP access?

  •   Oliver replied privately