I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:142.44.212.145).
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
I am getting this error: Some troubles with connecting to TheGem server.
on doing anything. Cant even activate the theme, cant install plugins. Please check
Hi,
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:142.44.212.145).
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thank you. It is on AWS and I opened Inbound and outbound traffic and it worked. Cheerz
You're welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver