I did use this registration code for this website last week, but then my client freaked out that the website was changing so I had to revert back to the old site. Then I re-uploaded The Gem theme and used the same registration code this week while she is out of town and not using her website. I wonder if that's the issue?
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Gregor, please see the attached screen shot. Why is it showing that it's not activated? I have used your theme many times for my web design clients and dont believe this has been an issue before?
I did use this registration code for this website last week, but then my client freaked out that the website was changing so I had to revert back to the old site. Then I re-uploaded The Gem theme and used the same registration code this week while she is out of town and not using her website. I wonder if that's the issue?
HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Gregor, please see the attached screen shot. Why is it showing that it's not activated? I have used your theme many times for my web design clients and dont believe this has been an issue before?
Hi,
Ignore this message, everything will work..
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
never mind, all is working.