I've been working on my website with the gem theme, but had to stop for a couple of weeks and now that i am trying to finish it i can´t import demo contents, i just receive a message saying "some troubles connecting to demo-content server".
Also, after changing the color of the tabs in the Business & Corporate demo page, it just disapeared and is no longer visible in the front end editor but still shows in the pages preview.
With that being said, i was hoping you could help me fix the problems.
I've been able to fix the problem reguarding the tabs missing but encountered another. After adding an animation to titles or images in the Homepage, which is "Homepage: Business", they just disappear, both in the front-end edit and in the preview.
Also, in the page "Serviços" in the tab "Eventos" icons and text appear disconfigured after publishing it. I've deleted it and redone it but the same thing happens. I'll send an attachment to show you how it appears.
As I see on your screenshot there is HTML error, seems like you manually remove part of the shortcode. In my mind in this situation will be easier to redo this block than fix it via the HTML...
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi,
I've been working on my website with the gem theme, but had to stop for a couple of weeks and now that i am trying to finish it i can´t import demo contents, i just receive a message saying "some troubles connecting to demo-content server".
Also, after changing the color of the tabs in the Business & Corporate demo page, it just disapeared and is no longer visible in the front end editor but still shows in the pages preview.
With that being said, i was hoping you could help me fix the problems.
Thank you,
Filipe Pereira
Hi Filipe,
pls. provide the wp-admin access and add few screenshots to describe the issue.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi Gregor,
I've been able to fix the problem reguarding the tabs missing but encountered another. After adding an animation to titles or images in the Homepage, which is "Homepage: Business", they just disappear, both in the front-end edit and in the preview.
Also, in the page "Serviços" in the tab "Eventos" icons and text appear disconfigured after publishing it. I've deleted it and redone it but the same thing happens. I'll send an attachment to show you how it appears.
Hi,
As I see on your screenshot there is HTML error, seems like you manually remove part of the shortcode. In my mind in this situation will be easier to redo this block than fix it via the HTML...
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver