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  Public Ticket #2070315
Update error
Closed

Comments

  • victor started the conversation
    July 5, 2019 at 3:51am

    Hello, i tried updating the theme recently but i think the update didn't complete and my site isn't loading well, what do i do?

  •  7,280
    Oliver replied
    July 5, 2019 at 6:06am

    Hi,

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   victor replied privately
  •  7,280
    Oliver replied
    July 5, 2019 at 1:31pm

    Hi,

    pls. take a look:

    https://www.youtube.com/watch?v=tckzRcaj8i8

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • victor replied
    July 5, 2019 at 10:51pm

    Thanks, also the slider on the homepage and all the page headers are not showing.

    visit cryptotradedaily.com

  • victor replied
    July 8, 2019 at 7:23am

    Please, attend to this

  •  7,280
    Oliver replied
    July 8, 2019 at 7:42am

    Hi,

    Seems like the problem in the https. You need to change http to the https in the WP general settings, here:

    9234626142.jpg

    After you set it, you need to click save in the theme options. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver