Comments 2Patrick started the conversationAugust 15, 2019 at 10:22amHi,I've updated and now I have two plugins calledTheGem Import and TheGem Demo ImportBoth are not working.When I try to import a demo with TheGem Import then it sais there is a new plugin. When I try to import with TheGem Demo Import and select "TheGem Coin" demo it just redirects me to the "Themes" in WP Backend.So what can I do?1 Like[deleted] repliedAugust 15, 2019 at 3:23pmHi, Try to update theme on your site and use TheGem Demo Import pluginhttps://codex-themes.com/thegem/documentation/video-tutorials/2 Likes 2Patrick repliedAugust 15, 2019 at 6:00pmHi There,I've already updated everything and IT doesn't work 2Patrick repliedAugust 16, 2019 at 8:11amIt's Version 4.01 but it still doesn't work1 Like[deleted] repliedAugust 16, 2019 at 10:59amHi, Please provide the wp-admin access. We will try to inspect problem on your site.1 Like Patrick replied privately 2Patrick repliedAugust 18, 2019 at 8:55amSo how do we proceed? I need a solution 2Patrick repliedAugust 19, 2019 at 8:16amWorking now. Thanks[deleted] repliedAugust 19, 2019 at 8:35amHi,thanks for the info, have a nice day ! Sign in to reply ...
Hi,
I've updated and now I have two plugins called
TheGem Import and TheGem Demo Import
Both are not working.
When I try to import a demo with TheGem Import then it sais there is a new plugin. When I try to import with TheGem Demo Import and select "TheGem Coin" demo it just redirects me to the "Themes" in WP Backend.
So what can I do?
Hi,
Try to update theme on your site and use TheGem Demo Import plugin
https://codex-themes.com/thegem/documentation/video-tutorials/
Hi There,
I've already updated everything and IT doesn't work
It's Version 4.01 but it still doesn't work
Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.
So how do we proceed? I need a solution
Working now. Thanks
Hi,
thanks for the info, have a nice day !