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  Public Ticket #2122323
Installing Pixel
Closed

Comments

  • Ahansome started the conversation

    I placed the Pixel code into the theme header, and it said there were "fatal errors" and reverted back to the header with Pixel. 

    "Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP."

    Anyone else experience this? 

  •  7,092
    Oliver replied

    Hi,

    pls. provide FTP access and give me the code you need to add.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Ahansome replied

    Hi Gregor, 

    I actually used a plug in called PixelYourSite and it worked fine. Thank you. 

  •  7,092
    Oliver replied

    Ok, thank you for letting know.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver