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  Public Ticket #2125618
licensing tab missing
Closed

Comments

  • Byron Bailey started the conversation

    I can not activate my Wp Bakery page builder License because there is no product licensing tab on my dashboard. I've contacted Wp bakery directly, and they told me that I needed to contact the author of the gem theme.

    This is the message Wp Bakery sent to me regarding this issue:

    "The issue is because the product license tab at your end is disabled by the theme developer using vc_set_as_theme. You can get in touch with the theme developer and get rid of the above code from the theme to get it back. Once done, you can then activate the plugin license."


  •  7,123
    Oliver replied

    Hi,

    Replied in another ticket.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver