Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #2128220
My site identity not showing.
Closed

Comments

  • akmalhakim started the conversation

    I have a problem with my website. My site identity which is the icon and favicon is not showing although i have apply it on my website. my website is senitastic.com


  •  7,092
    Oliver replied

    Hi, 

    The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings (in the theme options) to the SSL connection.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • akmalhakim replied

    Hello Gregor,

    After I open general at the gems theme where should i go next, there are so many option in there

  •  7,092
    Oliver replied

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver