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  Public Ticket #2130505
Some troubles with connecting to TheGem server..
Closed

Comments

  • Elio Rojas started the conversation

    when i try to install plugins Some troubles with connecting to TheGem server..

  •  7,092
    Oliver replied

    Hi,

    I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:142.44.212.145).

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver