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  Public Ticket #2139543
Demo Import
Closed

Comments

  • Pensley started the conversation
    September 4, 2019 at 5:35pm

    I just implemented The Gem theme for a new website. However, if I want to do a Demo Import I get the following error message:

    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.

    What did I do wrong?

    Greetings,

    Paul Ensley

    Amsterdam

  • Pensley replied
    September 4, 2019 at 6:10pm

    I solved it. No need for further support. Thanks!

  •  7,092
    Oliver replied
    September 5, 2019 at 8:05am

    Ok, thank you for letting know

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver