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  Public Ticket #2140310
Update - best practise
Closed

Comments

  • Atesoftware started the conversation

    Hello,

    I’m using Wordpress version 4.9.10 with TheGem version 3.2.1.
    I want to update everything now.
    I use a child theme of the gem with some css-changes that I want to preserve.

    What is the best way for the allover-update? In which oder shpuld I proceed? Is there a build-in feature for Thegem-update or do I ave to do this all by hand? What's with all the plugins installed by Thegem? Are they included in the actual version, too?

    Thanks for helping.

  •  7,092
    Oliver replied

    Hi,

    Take a look:

    Updating Theme and Plugins (Theme version 3.4 and older)

    After you update it, future updates will be automatic:

    Updating Theme and Plugins

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Atesoftware replied

    Unfortunately I cant find any update-options for the theme, as you can see in the screenshot. Is Version: 3.2.1 the acual version? I dont think so, I did not update for a year.

  •  7,092
    Oliver replied

    You need to update theme manually, take a look:

    https://www.youtube.com/watch?time_continue=25&v=01bMGuEh71w

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Atesoftware replied

    Thank you, I would like to do that as a last resort.
    What is the reason that the update-feature is missing?

  •  7,092
    Oliver replied

    You have old theme version, there is no this feature, after the update auto - update will be activated.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver