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  Public Ticket #2146184
Logo not load
Closed

Comments

  • editoradavila started the conversation

    i upload a logo with 492 x139 and png, but it not load (see image below)

  • editoradavila replied

    Nevermind i alread solved the problem, please close the ticket.

  • forewordx replied

    Hi editoradavila, how did you solve the issue? I am having the same problem.

  •  7,092
    Oliver replied

    Hi, 

    The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings (in the theme options) to the SSL connection.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • felipizquierdo replied

    Hi. I have the same problem. Can you explain it again? I'm getting crazy.

  •  7,092
    Oliver replied

    Hi,

    pls. create new ticket with wp-admin access, I'll check your install.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver