Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #2158035
Activating plugin crashes the website
Closed

Comments

  • bhanu0250 started the conversation

    When i activate theme theGEm in my wordpress then site crashed showing error when i check error log found error in two plugins i have rename them site open .when i again activate them then again crashed 

    I go to error log found error increase memory to 512mb but still not working 

    I have using bluehost vps server 

    i have adding error details of error log in public_html please help me out else have surrender this theme need refund as your policy 7 day return

    19-Sep-2019 13:32:29 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 13:32:35 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 14:11:06 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 14:13:06 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 14:13:07 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 14:13:11 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 14:16:24 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 14:16:29 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 524288 bytes) in /home/dawaaiwala/public_html/wp-content/themes/Dawaaiwala/inc/options.php on line 2084 [19-Sep-2019 14:16:42 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 77824 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/google_fonts/google_fonts.php on line 33 [19-Sep-2019 14:16:42 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/loop/loop.php on line 199 [19-Sep-2019 14:17:40 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/animation_style/animation_style.php on line 90 [19-Sep-2019 14:17:53 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 77824 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/google_fonts/google_fonts.php on line 33 [19-Sep-2019 14:17:53 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/loop/loop.php on line 199 [19-Sep-2019 14:18:26 UTC] PHP Fatal error:  Uncaught Error: Call to a member function vc() on null in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php:10439 Stack trace: #0 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(286): thegem_VC_init('') #1 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/dawaaiwala/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/dawaaiwala/public_html/wp-settings.php(525): do_action('init') #4 /home/dawaaiwala/public_html/wp-config.php(90): require_once('/home/dawaaiwal...') #5 /home/dawaaiwala/public_html/wp-load.php(37): require_once('/home/dawaaiwal...') #6 /home/dawaaiwala/public_html/wp-blog-header.php(13): require_once('/home/dawaaiwal...') #7 /home/dawaaiwala/public_html/index.php(17): require('/home/dawaaiwal...') #8 {main}   thrown in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php on line 10439 [19-Sep-2019 14:18:34 UTC] PHP Fatal error:  Uncaught Error: Call to a member function vc() on null in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php:10439 Stack trace: #0 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(286): thegem_VC_init('') #1 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/dawaaiwala/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/dawaaiwala/public_html/wp-settings.php(525): do_action('init') #4 /home/dawaaiwala/public_html/wp-config.php(90): require_once('/home/dawaaiwal...') #5 /home/dawaaiwala/public_html/wp-load.php(37): require_once('/home/dawaaiwal...') #6 /home/dawaaiwala/public_html/wp-blog-header.php(13): require_once('/home/dawaaiwal...') #7 /home/dawaaiwala/public_html/index.php(17): require('/home/dawaaiwal...') #8 {main}   thrown in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php on line 10439 [19-Sep-2019 14:19:36 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/animation_style/animation_style.php on line 90 [19-Sep-2019 14:19:37 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/animation_style/animation_style.php on line 40 [19-Sep-2019 14:20:05 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 12288 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/animation_style/animation_style.php on line 40 [19-Sep-2019 14:20:06 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/dawaaiwala/public_html/wp-content/plugins/js_composer/include/params/animation_style/animation_style.php on line 90 [19-Sep-2019 14:22:01 UTC] PHP Fatal error:  Uncaught Error: Call to a member function vc() on null in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php:10439 Stack trace: #0 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(286): thegem_VC_init('') #1 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/dawaaiwala/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/dawaaiwala/public_html/wp-settings.php(525): do_action('init') #4 /home/dawaaiwala/public_html/wp-config.php(90): require_once('/home/dawaaiwal...') #5 /home/dawaaiwala/public_html/wp-load.php(37): require_once('/home/dawaaiwal...') #6 /home/dawaaiwala/public_html/wp-blog-header.php(13): require_once('/home/dawaaiwal...') #7 /home/dawaaiwala/public_html/index.php(17): require('/home/dawaaiwal...') #8 {main}   thrown in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php on line 10439 [19-Sep-2019 14:22:05 UTC] PHP Fatal error:  Uncaught Error: Call to a member function vc() on null in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php:10439 Stack trace: #0 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(286): thegem_VC_init('') #1 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/dawaaiwala/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/dawaaiwala/public_html/wp-settings.php(525): do_action('init') #4 /home/dawaaiwala/public_html/wp-config.php(90): require_once('/home/dawaaiwal...') #5 /home/dawaaiwala/public_html/wp-load.php(37): require_once('/home/dawaaiwal...') #6 /home/dawaaiwala/public_html/wp-blog-header.php(13): require_once('/home/dawaaiwal...') #7 /home/dawaaiwala/public_html/index.php(17): require('/home/dawaaiwal...') #8 {main}   thrown in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php on line 10439 [19-Sep-2019 14:22:10 UTC] PHP Fatal error:  Uncaught Error: Call to a member function vc() on null in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php:10439 Stack trace: #0 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(286): thegem_VC_init('') #1 /home/dawaaiwala/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/dawaaiwala/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/dawaaiwala/public_html/wp-settings.php(525): do_action('init') #4 /home/dawaaiwala/public_html/wp-config.php(90): require_once('/home/dawaaiwal...') #5 /home/dawaaiwala/public_html/wp-load.php(37): require_once('/home/dawaaiwal...') #6 /home/dawaaiwala/public_html/wp-blog-header.php(13): require_once('/home/dawaaiwal...') #7 /home/dawaaiwala/public_html/index.php(17): require('/home/dawaaiwal...') #8 {main}   thrown in /home/dawaaiwala/public_html/wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php on line 10439 [19-Sep-2019 14:30:35 UTC] PHP Fatal error:  Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/dawaaiwala/public_html/wp-includes/class-wp-xmlrpc-server.php on line 2400

  •  7,092
    Oliver replied

    Hi,

    Replied in another ticket:

    https://dawaaiwala.com/info.php

    Your memory_limit  - 32M should be 256...

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver