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  Public Ticket #2190003
WPBakery error
Closed

Comments

  • Mateusz23 started the conversation

    Hi!

    I have problem with The Gem Theme. I can't save homepage when I use Visual Editor. When I click on "update" I only see 0,5sec loading on WPBakery logo. Nothing happens. On backend editor when I click "update" server disconnected.

    Site:  

     

  •  7,092
    Oliver replied

    Hi,

    pls. provide wp-admin and FTP access, I'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver