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  Public Ticket #2194641
news
Closed

Comments

  • wolter started the conversation

    Hello,

    I've got a portfolio in my website, done with Post Grid and thegem_news.

    The news disappeared in my back office and pages in relation too...

  •  7,092

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • wolter replied

    Thanks for your return. I don't have this item "activate news post type" in my advanced options.

  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   wolter replied privately
  •  7,092
    Oliver replied

    Hi,

    You need to update theme to the last version:

    Updating Theme and Plugins (Theme version 3.4 and older)

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • wolter replied

    PErfect ! Thanks, I didi it and I find my news ! But there is still a problem, when I want to see a page with is in news, it doesn't work and I'm going on a 404 error page...

  •  7,092
    Oliver replied

    Try to activate another theme and then gem theme, this will kill permalinks cache. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • wolter replied

    Great! It works! Thank you! 

    Other question : I would like to delate the item "related posts" in my blog part : http://www.my-healthy-food.fr/2019/10/18/marie-lossy/

  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, take a look:


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver