Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #2222128
Logo not showing up
Closed

Comments

  • dewhura started the conversation

    Anyone know why the logo might not be showing up on the top transparent header? Logos have worked fine on other sites I've built but doesn't appear here for some reason. Uploaded all the various logos into the Identity section of the Theme Options so no idea what the fix might be.

    I've attached a screenshot of the header area as it stands.

    Any help much appreciated!

  •  7,092
    Oliver replied

    Hi,

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   dewhura replied privately
  •  7,092
    Oliver replied

    Hi,

    pls. check now, should be fixed.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   dewhura replied privately
  •  7,092
    Oliver replied

    Hi,

    1. The problem in SSL, after you activate it you need to set https connection instead of the http in the general options

    2. Click save in the theme options and check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   dewhura replied privately
  •  7,092
    Oliver replied

    Here:

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver