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  Public Ticket #2235330
javascript error
Closed

Comments

  • German started the conversation

    Hi, I'm trying to save a row as a template... but when I do nothing happens except a javascript error... 

    backend.min.js?ver=6.0.5:10 

    Uncaught TypeError: Cannot read property 'ajax' of undefined
        at i.fetchSaveTemplateDialog (backend.min.js?ver=6.0.5:10)
        at i.showSaveTemplateDialog (backend.min.js?ver=6.0.5:10)
        at HTMLButtonElement.<anonymous> (backend.min.js?ver=6.0.5:10)
        at HTMLButtonElement.dispatch (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3:3)
        at HTMLButtonElement.r.handle (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3:3)
    fetchSaveTemplateDialog @ backend.min.js?ver=6.0.5:10
    showSaveTemplateDialog @ backend.min.js?ver=6.0.5:10
    (anonymous) @ backend.min.js?ver=6.0.5:10
    dispatch @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3:3
    r.handle @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3:3

    I would be very grateful to receive some help.
    Thanks. 

  •  7,092
    Oliver replied

    Hi,

    pls. give me wp-admin access, I'll check it out.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   German replied privately
  •  7,092
    Oliver replied

    Hi,

    There is the problem in the compatibility in the wp-backery plugin and last wordpress version, pls. wait a bit, soon there will be plugin update to fix this issue.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • German replied

    Hi, I understand that you were going to make an update, a week has passed ... any news?

  •  7,092
    Oliver replied

    Sorry, it's not our plugin, waiting of the WPBakery update.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver