I recently purchased the Gem and I am receiving this error while trying to import demo content: “Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.”
Hello,
I recently purchased the Gem and I am receiving this error while trying to import demo content: “Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.”
I look forward to hearing from you soon,
Jessica
Hi,
pls. provide wp-admin and FTP access, I'll check it out.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi Jessica,
URL pls.
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Regards, Oliver
pls. check now
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Regards, Oliver
Thank you so much! It works perfectly!
You're welcome!
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Regards, Oliver