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Okay
  Public Ticket #2263345
Move theme to a different host
Closed

Comments

  • Jason started the conversation
    January 6, 2020 at 11:26pm

    Hi, 

    I need to change hosting providers.  Can I deactivate my theme license and use it only on the new host?

  •  7,122
    Oliver replied
    January 8, 2020 at 6:55am

    Hi,

    Yes, sure.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,122
    Oliver replied
    January 8, 2020 at 6:55am

    Let me know after you move the site, I'll clean your license.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Jason replied
    January 13, 2020 at 4:30pm

    Hi, can you please clear my license now?  Let me know if you need any other information. Thank you!

  •  7,122
    Oliver replied
    January 14, 2020 at 7:58am

    Hi,

    Done

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Jason replied
    January 14, 2020 at 3:15pm

    I was able to re-activate on my new host.  Thank you very much!

  •  7,122
    Oliver replied
    January 15, 2020 at 9:09am

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver