"Move theme to a different host" (#2263345) / CodexThemes

Jason started the conversation
January 6, 2020 at 11:26pm
Hi,
I need to change hosting providers. Can I deactivate my theme license and use it only on the new host?
7,280
Oliver replied
January 8, 2020 at 6:55am
Hi,
Yes, sure.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
7,280
Oliver replied
January 8, 2020 at 6:55am
Let me know after you move the site, I'll clean your license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
Jason replied
January 13, 2020 at 4:30pm
Hi, can you please clear my license now? Let me know if you need any other information. Thank you!
7,280
Oliver replied
January 14, 2020 at 7:58am
Hi,
Done
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
Jason replied
January 14, 2020 at 3:15pm
I was able to re-activate on my new host. Thank you very much!
7,280
Oliver replied
January 15, 2020 at 9:09am
Welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver