This is only noticeable on desktop, but is still an issue none-the-less.
The design text elements of my home page (4 squares under the first two sections) loads at part of the site width, then stretches to readjust. The entire footer row does the same thing.
I tried to toggle different row settings, but cannot fix it.
It eventually loads correctly, but I find it makes my site glitchy upon first load and takes some more time to complete loading. Is there a way to make it load to the correct size to begin with instead of needing to readjust?
I enabled the page preloader. Unfortunately, it does not solve my issue.
Please visit my website www.flexcents.com and see for yourself what I mean regarding those 4 blocks and the footer.
This only occurs on desktop, but is an issue.
The elements in the row load at less than site width, then resize to full-site width. The footer does the same thing. Where as the first two row's load at the full site-width.
Thank you for taking the time to share your screen with me. It appears that high performing computers aren't effected as much as I have tested on my wife's computer.
If you scroll down quicker, you may be able to see what I mean.
I attached a video file for what is showing on my end.
When adjusting settings of my row in the WP bakery, I noticed two settings: 1 - Default and 2 - Stretch content and row.
I'm not sure if it'll help you solve the issue.
To illustrate the problem as I am experiencing it, I have attached a video. This is my first time using a screen recorder. Let me know if you have any issues viewing.
I am using a Chomebook, my wife is using an Asus with a i5core processor which loads quicker so the problem isn't as pronounced.
I actually see it within your video. It isn't major, but do you see how it is sized small, the quickly resizes to full width?
I am trying to see how to change the default to full-width. When I adjust the row to "default" the row and row contents stay more narrow where there is a Margin. When I select "Stretch row and contents", it does what it is doing in your video.
I wrote to you from the very beginning that in any way, the browser needs time to process the styles and other files. If you want, we will increase the preloader time and make it completely opaque. This is the only way.
In my opinion, it shouldn't be loading in default and stretching it after. I am disappointed that nothing else can be done because accepting that it needs more time to pre-load.
Thank you for your help thus far on this matter. I will have to deal with the theme as it is.
Dear TheGen Representative,
This is only noticeable on desktop, but is still an issue none-the-less.
The design text elements of my home page (4 squares under the first two sections) loads at part of the site width, then stretches to readjust. The entire footer row does the same thing.
I tried to toggle different row settings, but cannot fix it.
It eventually loads correctly, but I find it makes my site glitchy upon first load and takes some more time to complete loading. Is there a way to make it load to the correct size to begin with instead of needing to readjust?
Thank you,
Art
- Screenshot attached
HI!
If you want to hide the loading of site content, you need to use the Page Preloader.
Hi Michael,
I enabled the page preloader. Unfortunately, it does not solve my issue.
Please visit my website www.flexcents.com and see for yourself what I mean regarding those 4 blocks and the footer.
This only occurs on desktop, but is an issue.
The elements in the row load at less than site width, then resize to full-site width. The footer does the same thing. Where as the first two row's load at the full site-width.
I hope you are able to help me resolve this.
Best regards,
Art
Sorry, I don’t see any problems. I can make a video for you to show this.
I tried on a different device. I see a better performance on a more powerful computer, but he problem still exists none-the-less.
A little video of this would be good.
Thank you for the offer.
I understand you are also helping me on another Ticket. I am awaiting an answer from my host about FTC access.
Sorry, I don't see any problems:
Hi Michael,
Thank you for taking the time to share your screen with me. It appears that high performing computers aren't effected as much as I have tested on my wife's computer.
If you scroll down quicker, you may be able to see what I mean.
I attached a video file for what is showing on my end.
When adjusting settings of my row in the WP bakery, I noticed two settings: 1 - Default and 2 - Stretch content and row.
I'm not sure if it'll help you solve the issue.
To illustrate the problem as I am experiencing it, I have attached a video.
This is my first time using a screen recorder. Let me know if you have any issues viewing.
https://drive.google.com/open?id=1oFHCnpuG0m5jGV45lIYHnMug2Sgl2WRS
Best regards,
Art
Sorry, but there are no such problems on my desktop. What device are you using on this video?
Hi Michael,
I am using a Chomebook, my wife is using an Asus with a i5core processor which loads quicker so the problem isn't as pronounced.
I actually see it within your video. It isn't major, but do you see how it is sized small, the quickly resizes to full width?
I am trying to see how to change the default to full-width. When I adjust the row to "default" the row and row contents stay more narrow where there is a Margin. When I select "Stretch row and contents", it does what it is doing in your video.
I wrote to you from the very beginning that in any way, the browser needs time to process the styles and other files. If you want, we will increase the preloader time and make it completely opaque. This is the only way.
In my opinion, it shouldn't be loading in default and stretching it after. I am disappointed that nothing else can be done because accepting that it needs more time to pre-load.
Thank you for your help thus far on this matter. I will have to deal with the theme as it is.
Sorry, but that’s all we can do. Please contact us if you have any questions.