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  Public Ticket #2401411
Theme update
Closed

Comments

  • jsanchezrod started the conversation
    May 13, 2020 at 5:42pm


    When I update the theme, the process is done correctly, it tells me that the theme has been updated but when I refresh the page, I get the message that the theme is not updated.

    The same happens with TheGem Theme Elements.

  • jsanchezrod replied
    May 13, 2020 at 6:22pm

    Solved, after a while I was able to do the upgrade.

  •  7,092
    Oliver replied
    May 14, 2020 at 6:44am

    Hi,

    Ok, thank you for letting know

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver