Comments jsanchezrod started the conversationMay 13, 2020 at 5:42pm When I update the theme, the process is done correctly, it tells me that the theme has been updated but when I refresh the page, I get the message that the theme is not updated. The same happens with TheGem Theme Elements.jsanchezrod repliedMay 13, 2020 at 6:22pmSolved, after a while I was able to do the upgrade. 7,280Oliver repliedMay 14, 2020 at 6:44amHi,Ok, thank you for letting knowPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
When I update the theme, the process is done correctly, it tells me that the theme has been updated but when I refresh the page, I get the message that the theme is not updated.
The same happens with TheGem Theme Elements.
Solved, after a while I was able to do the upgrade.
Hi,
Ok, thank you for letting know
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver